13 ways technology enables people-first change orchestration
Incorporating data analytics, and automation to the change model has been among the most disruptive…
Success stories
What is a chief data and analytics officer, and why do you need one?
Not too long ago, data and analytics were considered just ordinary parts of larger information-related…
How generative AI will impact enterprise community user engagement
Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and active…
Seamless migration to Zendesk empowers a SaaS provider to deliver superior CX while gaining valuable customer insights
Zendesk migration case study 2023 v02Download
Optimizing data for customer insights and marketing personalization
iTD-customer-insights-case-study-v03-2Download
Optimized processes and increased profitability through data transformation and analytics
iTD DataXformation Case StudyDownload
How SmartConX combined with CommunityConX and LanguageConX enables a Fortune 100 tech giant to turbocharge customer engagement
SmartConX-generic-case-study-2022-v02Download
Intelligent personalization and unified enterprise search improves CX while saving millions
Search Coveo Case Study)Download
Improving customer engagement with data-driven insights
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Optimized processes and increased profitability through data transformation and analytics
iTD DataXformation Case StudyDownload
Accelerating time-to-insight for a global social media giant
iTD Social Media Giant Case StudyDownload
Improving customer engagement with data-driven insights
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