Enterprise search

Enterprise search services

The amount of information available to organizations is higher today than ever before. With this volume of content, it is increasingly important to ensure that search solutions deliver relevancy scoring in order to ensure the correct and most valuable content is surfaced, considering not only the profile of who is searching but also considering others like them and the content they found useful.

Only with the use of machine learning and AI solutions can relevant and personalized content be delivered effectively. This also gives the enterprise the ability to surface content that not only helps the customers and prospects solve their challenges, but also helps the enterprise drive awareness and top-line revenue by coupling it with the e-commerce experience.

Delivered in partnership with Coveo, our customized search solution uses artificial intelligence and machine learning to deliver personalized experiences at scale. The intelligent search engine learns what customers want, and serves up relevant content to lessen the search burden. By delivering relevant content and experiences to employees and customers, we help our clients improve engagement and satisfaction through a more personalized experience.